This month, we tried something a bit different with our Customer Newsletter for August 2010 in that we sent the newsletter from our Service Teams. In case you didn’t already know this, every GoGrid customer is assigned a service team to help our customers manage and grow their GoGrid account and answer any questions customers may have. The teams consist of an Account Manager, a Support Specialist, a Billing Specialist, a Data Center Technician and a Network Specialist.
Even though it is the summer here, we are hard at work growing the GoGrid product and feature offering as we strive to live up to our new Unique Value Proposition: “Complex Infrastructure Made Easy™”.
Below is the full content of the August 2010 Customer Update newsletter that went out to all GoGrid customers: