Decision-makers in charge of finding, assessing and engaging with suppliers will need to change their tactics in 2013 and beyond due to the emergence of several innovative technologies. Sourcing managers need to consider how big data, social tools, mobile devices and cloud computing present new risks and opportunities in the procurement of resources, according to a report by Gartner.
Rather than segregating these three technologies and evaluating them separately, analysts said sourcing executives need to consider them as a converged entity that can evolve in the coming years.
“The convergence of these forces, which Gartner calls the nexus of forces, is what drives real business value,” said Linda Cohen, vice president and distinguished analyst at Gartner. “The nexus of forces converge in several ways: cloud, mobile and social solutions enable the distribution of information, social media usage and behavior drive mobile and information solutions, and cloud can be a foundation for information, social and mobile solutions.”
Attaining a new perspective and understanding the evolving IT landscape will be critical in the future because it will enable sourcing managers to take a holistic approach to adopting and using these technologies in the most efficient way. Because each of the services associated with the nexus of forces will have some sort of impact on the lifecycle of most applications, Gartner noted, having a comprehensive sense of technology’s importance will be crucial.
The cloud will change everything
Gartner reported that the majority of decision-makers will use or consider the public cloud as a model to host applications that will be upgraded, replaced or modernized within the next two years. In order for cloud infrastructure services to be used properly, however, decision-makers need to understand how the technology will create multiple hosting environments, especially when companies implement on-site and off-premises solutions.