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Archive for the ‘Customer’ Category

 

Comedy, Conversations & Clouds – Recap of GoGrid/Equinix Event in Amsterdam

Monday, April 2nd, 2012 by

Earlier this month, we had had the distinguished pleasure of celebrating GoGrid’s international expansion to EMEA by hosting a party with Equinix in Amsterdam. Europe has been more than hospitable to our new European team, and this event was no exception.

This was my 4th visit to our Amsterdam HQ and data center and I’m truly excited to see the traction within the European community and the adoption by those European companies seeing value in multiple global points of presences.

The location of the event was at a converted auto shop which is now a cool new restaurant and lounge, it still had some stylish remnants of its past – including an actual Ferrari in the center of the room! This venue turned out to be the ideal location for our welcoming party.

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The turnout to the event was great. GoGrid received a warm welcome from over 100 different partners and customers as well as some of the top international companies who also have expanded to Europe. Having a casual atmosphere in which to discuss technology services, the importance and adoption of cloud computing within Europe and the direction it is going globally definitely set the stage for some powerful conversations.

But, it wouldn’t have been a party if we didn’t have a guest speaker. Comedian, Greg Shapiro, was perfect for the event. Shapiro is also from the US but now makes a living in the Netherlands. His antics and insights on transitioning cultures made for a fun and enjoyable evening. Greg Shapiro is top notch and we highly recommend him to anybody looking for a sharp speaker who understands both a US and European audience.

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(more…) «Comedy, Conversations & Clouds – Recap of GoGrid/Equinix Event in Amsterdam»

GoGrid at Cloud Connect 2012: Personalizing the Cloud

Monday, February 13th, 2012 by

GoGrid is one of the Platinum Sponsors of this week’s Cloud Connect 2012 conference and Expo at the Santa Clara Convention Center. The event promises to be a memorable one for cloud newcomers as well as those of us trying to keep up with the blazing pace of cloud innovation.

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This year, we’re particularly excited to be focusing on GoGrid’s hybrid infrastructure solution, which we think combines the best of both the physical and virtual worlds. We believe that your company is unique, and your infrastructure should be, too. Stop by our booth 709 to find out what your unique “cloud fingerprint” looks like. Chances are it’s a flavor of our hybrid solution.

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Presentations

Maybe you’re wondering whether to keep your dedicated servers or move to the cloud. What if you could have it all? Join one of our solutions architects as he walks through real-life examples of how hybrid hosting can improve your business’s infrastructure: Tuesday, Feb. 14, 3:35 – 3:55pm in the Cloud Solutions Theater on the Expo Floor. Here’s the presentation description: “Different businesses have different infrastructure needs. And the choices of clouds, colocation, or dedicated services can be daunting if not confusing. So why choose just one when GoGrid’s hybrid architecture (a union of the best of virtual and physical) provides options for both flexibility and growth? Physical hardware provides guaranteed, dedicated, high performance coupled with an assurance of strict data control and security, while cloud architecture scales when your business demands it. Learn the secrets of hybrid hosting and how it can improve your business’s infrastructure in this 20-minute walk-through.

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Learn How a GoGrid Customer Created a Multiple Data Center Routing & Failover Infrastructure Environment

Tuesday, March 22nd, 2011 by

We absolutely LOVE hearing how GoGrid customers are using our cloud solutions to create unique “cloud fingerprints” and environments using the features and data centers of GoGrid. Paul Trippett just published a very interesting write-up of an infrastructure environment that addresses many of the common concerns facing any company looking to provide a highly-redundant infrastructure while also ensuring a solid Service Level Agreement (SLA) for their customers.

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You can find Paul’s original write-up titled “Utilizing GoGrid’s Multiple Data Centers for Routing and Failover” on his site. With his permission, we have reposted the article so that others can learn, mimic and build upon his unique scenario.

At the beginning of the year one of our customers asked us if we can provide an SLA for StormRETS and with it, the sound gritting teeth suddenly echoed around the room. As you can imagine, this caused more questions than which we actually had answers for:

blockquote_2 What kind of SLA did we want to provide and what could we realistically provide?

Our hosting provider, at the time, had an SLA which entailed “We don’t give any guarantee that your servers will be available, but if for any reason they are unavailable we will get the back up and running as soon as we can.”, erm, how on earth can we build a SLA based on that. It was decided at this time we would migrate our servers to another hosting provider, one at least with a SLA we can build on and a company we can actually contact directly should a problem arise.

(more…) «Learn How a GoGrid Customer Created a Multiple Data Center Routing & Failover Infrastructure Environment»

Reflection on “5 Cloud Computing Predictions for 2010″

Tuesday, December 28th, 2010 by

As 2010 draws to a close, I thought that I would take a look back at some predictions about Cloud Computing that I made at the beginning of the year, but with a bit of an added spin. This reflection could be pretty lengthy so I will focus mainly on how GoGrid matched up to the predictions. While that can be perceived as a bit one sided, I believe that it is important for the Cloud Computing community to contemplate on what they did for the Cloud from a “personal” perspective and how they are driving this evolutionary movement forward.

Here were my predictions from January 2010:

  1. Cloud Outages – There will be several Cloud Outages that get high visibility this year. As complexity and associated infrastructure grows and more users turn toward the cloud, any hiccups therein will receive quick and broad media coverage, with naysayers quickly stating “I told you so”. Unfortunately, any type of outage may be perceived as a “cloud failure”, resulting in the masses becoming increasingly doubtful in the reliability of the cloud. This “F.U.D. Factor” will be a steep hurdle that cloud providers and partners will have to overcome. Those companies with sound IT strategies and best practices in place will be able to weather any outages well, assuming they employ Disaster Recovery (DR) solutions and have them implemented.

    End of Year Update:
    Yes, there were outages in the cloud but the term “cloud” expanded to include a variety of items that were indirectly related to the Cloud Pyramid. No hosting service or data center is fully immune to outages or disruptions. Several SaaS providers had disruptions of service that were pretty high profile (most recently Tumblr, a micro-blogging platform, affected countless customers across the globe). ReadWriteWeb has a good listing of significant disruptions that occurred including Wikipedia, WordPress, Gmail, Twitter, Facebook, and yes, even WikiLeaks.
    GoGrid Update: I’m happy to say (knock on wood), that GoGrid has maintained a 99.99% uptime throughout the year which means that customers who have implemented their infrastructure solutions within our cloud offerings have made an important choice. With our rollouts of new service offerings as well as an East Coast data center, our customers now have a choice on the type of infrastructure to provision and where they want it to reside.
  2. The Rise of Hybrid Hosting Solutions – While relatively new in 2009, more providers will consider implementing the ability to have the “best of all worlds” hosting solutions. Whether this be the combination of physical and cloud environments or, cloud bursting, or private and public clouds working congruently, there will definitely be a blurring of lines between what hosting is.

    End of Year Update:
    There was definitely some significant movement in this arena, with a couple providers announcing “Cloud Connect” or “Hybrid Connect” features that cross-connect physical and virtual environments. This is an important item for corporations looking to have flexible network topologies.
    GoGrid Update: We first launched Cloud Connect back in November of 2008 as we understood this need by businesses to have hybrid environments. Coincidentally, it was released using the “Cloud Connect” name which other providers seem to have attempted to capitalize on. However, back in February 2010, we released our GoGrid Dedicated Servers offering that effectively integrates physical and virtual infrastructure within the GoGrid Cloud. More recently (December 2010), we announced that GoGrid Dedicated Servers and our Hybrid Hosting environment was available within our East Coast data center as well, thus providing these hybrid solutions in multiple locations. The important take-away here is that 2 years ago we realized that this would be an important service that enterprises, businesses and corporations would desire, so our products and engineering teams ensured that the physical and virtual components that comprise our offering were tightly integrated and easy to use, all within the same web portal and private network.
  3. Security Concerns, Vulnerabilities and Malware – this is an only logical prediction. As the number of cloud or virtualized environments increase due to their ease of use and lower cost, the possibility of environments being created and left unattended also increases. Also because of the ease of use, with “average” users deploying environments that are not hardened or at least audited from a security standpoint, there are more possibilities for hackers or users to unintentionally open their systems up to malware, botnets or other malicious code.

    End of Year Update
    : With the exception of DDoS attacks which any hosting provider is susceptible to (and which are typically targeted at a specific site, not a provider), and with the obvious exception of the WikiLeaks attacks, cloud “hacks” or vulnerabilities seemed to remain fairly low. There is still obviously the FUD factor (fear, uncertainty and doubt) but since cloud computing has really seemed to have hit mainstream IT, companies are doing their due diligence when selecting a cloud hosting provider, obviously looking toward robustness and security as core requirements for IT implementations.
    GoGrid Update: We have strengthened our DDoS mitigation services, engaged with new technology partners and service providers, and continue to provide robust support should malicious activities occur. GoGrid has been conducting regular educational webinars (including some with our partners) to help our customers reduce risks associated with technology as well as develop redundant, N-level architectures designed for fault tolerance and resiliency.
  4. A “Cloud” for Everyone – Towards the end of last year, we started to see a blurring of the definition of “cloud” and “cloud computing”. The mainstream media is to blame for much of this confusion. To that end, people seem to be ubiquitously interchanging the word “cloud” and “cloud computing” where they are actually quite different. Most people are simply using the word “cloud” to describe anything where the data is stored somewhere else, whether it be truly using a “cloud computing” environment or simply a cluster of servers somewhere. I predict that this confusion will get worse long before it gets better. People will continue to interchangeably use “cloud” and “cloud computing” thus forcing those of us in the industry to (re)define what “cloud computing” truly is. However, as the word “cloud” becomes incredibly mainstream, it will grow to mean anything that is delivered via the web, regardless of if it is applications, services, infrastructure, data or what have you. (In fact, I used “cloud” interchangeably throughout this post…for me, I’m talking about “cloud computing.”)

    End of Year Update
    : Unfortunately to those of us in the Cloud Computing industry, the term “cloud” continues to morph into an encompassing of anything related to “stored on the Internet somewhere”. Recent advertising campaigns now throw the term “cloud” around extremely loosely, polluting the true definition. We believe that Gartner’s definition of Cloud Computing is one of the best in the space currently: “A style of computing where scalable and elastic IT-related capabilities are provided ‘as a service’ to customers using Internet Technologies.”
    GoGrid Update: At GoGrid, we make it our mission to adhere to the important qualities of cloud computing: self-service, scalable, on-demand, pay-as-you-go and as a service. While we may use the term “cloud” loosely, our core competency is “cloud computing”, being the largest “pure play” provider in the space. What I mean by pure play is that our business is devoted to providing infrastructure services entirely, not diluted by other add-on services or products or physical items. This year we developed our Unique Value Proposition (UVP) – “Complex Infrastructure Made Easy™” which we live and breath by. So while the term “cloud” continues to become fractured, representing many things that it wasn’t initially supposed to, we fully believe in ensuring that our “cloud” represents industry definitions and standards.
  5. Analysts will Shorten their “Coming of Age” Stories – Many of the big name players predicted that cloud computing wouldn’t really be adopted by the mainstream for another few years. I believe that they will retract or refine their statements to show how much closer to mainstream cloud computing really is. While Fortune100 companies may still be slow to adopt, the “rest of us” will get on the cloud a lot faster than analysts originally predicted.

    End of Year Update:
    Cloud Computing continues to “infiltrate” corporations and enterprises as these companies look to alternatives to traditional IT requisitioning. While corporate entities as a whole might not fully throw themselves at replacing their existing infrastructure with cloud infrastructure, business units and other departments therein are seeing the advantages and embracing them. I still believe that the adoption curve is moving a lot faster than what analysts are predicting.
    GoGrid Update: Our increase in corporate and enterprise customers clearly indicates that there is a significant uptake in interest as well as implementation of cloud and hybrid scenarios and solutions. Also, our ever-growing numbers of SMB and Web 2.0 customers reflect an even healthier adoption of cloud computing as outsourcing of IT services remains a critical component of financial savings, human resource optimization and other unrealized IT rearchitecture.

So there you have it. A quick look back at my predictions for 2010 and how the market and GoGrid faired. What are your thoughts on the past year and how Cloud Computing did therein? What about 2011? Would love to get your read! And Happy Holidays from all of us at GoGrid.

(more…) «Reflection on “5 Cloud Computing Predictions for 2010″»

Newsletter: GoGrid Customer Update – June 2010 – New Datacenter, GoGrid 3.0, Leadership, Benchmarks & More!

Wednesday, June 30th, 2010 by

If you are already a GoGrid user, most likely your inbox has a copy of the June 2010 GoGrid Newsletter. But for those of you who are not customers or are simply interested in receiving the latest and greatest information straight from us, below you can find the content of the newsletter. It was definitely an action-packed month for us at GoGrid as you will indubitably see from reading.

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Below is the full content of the newsletter:

Hello,

It’s been a busy start to the first half of the year for us at GoGrid. We’re excited to fill you in on all of our important news and how we’ve been working to make your GoGrid cloud even better. From opening a new East Coast data center to our release of GoGrid version 3.0, you’ll find this newsletter full of information on how you can enhance and expand your GoGrid cloud.

Specific topics include: (more…) «Newsletter: GoGrid Customer Update – June 2010 – New Datacenter, GoGrid 3.0, Leadership, Benchmarks & More!»