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Access your servers with GoGrid’s new Console service

May 23rd, 2013 by - 4,955 views

At GoGrid we are always looking for ways to improve our product and add value for our customers. We have recently released some new services built on our new Software-Defined Networking (SDN) architecture that customers are already adopting: the Dynamic Load Balancer and Firewall Service. We have recently released a Console access feature on our management console for all our customers.

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The new console service allows customers to directly access their cloud servers through the management console without using a third party client. Customers have been asking for this feature as it allows for emergency access in the case where they have locked themselves out with a bad host firewall configuration or if they need to do further diagnostics. Accessing the service is easy.

  1. First, login to the GoGrid management console.
  2. Make sure that your browser’s pop-up blocker is disabled for the GoGrid URL. We recommend using Firefox or Chrome when using Console.
  3. Next, select a cloud server that you want to access. Once you click on the server, you will notice a console icon appear on the Action Bar.
    Console-action-bar
  4. Once you click on the icon, a Console window to your cloud server opens. It will look like this:
    Console-window
  5. You will need your root or Administrator password to access your server.
  6. You will also notice that we provide buttons on the upper right corner. These are used to pass certain keys that may not work as well from the keyboard, such as using Ctrl-Alt-Delete to login to a Windows server.
  7. Make sure to log out of your server after you are done! Closing the Console window does not log you out of your server.
  8. You can also access the Console when right-clicking on a cloud server or through the console button on the list view.

You can learn more about Console on our wiki. We believe that this feature will make it easier for our customers to manage their infrastructure and provides a way to access servers when there are issues. This feature is available in all our Data Centers and for all customers so try it out today!

As an additional bonus, we have also made a small update to the Add Cloud Server wizard. When you create a new Cloud Server, you will now have the option of selecting the private IP that you want to associate with this server. By default, the system will auto-assign the private IP for you. If you do not see this option, you probably don’t have PNA enabled on your account. You can learn more about this feature in this previous blog post.

Add-cloud-server

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Rupert Tagnipes

Director, Product Management at GoGrid
Rupert Tagnipes is Director of Product Management at GoGrid who is responsible for managing and expanding the company’s multiple product lines. His focus is on leveraging his technical background and industry knowledge to drive product innovation and increase adoption of the cloud. He has extensive software product experience at technology companies in Silicon Valley solving data analytics and cloud infrastructure problems for customers across multiple industries.

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