Newsletter: GoGrid Customer Update – January 2010

January 27th, 2010 by - 5,900 views

Today we sent out the January 2010 GoGrid Customer Update to all GoGrid customers. We wanted to ensure that all people who are interested in GoGrid have access to the latest and greatest information coming from our headquarters so the full newsletter is posted below. If you want to get regular updates similar to this newsletter, I recommend that you subscribe to the GoGrid blog RSS feed, subscribe to blog post via email, follow us on Twitter (@GoGrid) as well as become a GoGrid Facebook Fanpage.


Below is the entire GoGrid Newsletter (January 2010):

Hello Michael,

On behalf of everyone here at GoGrid, I want to wish you a very successful 2010!  We are starting the year off with a bang that includes some exciting new developments that I want to share with you in this edition of the GoGrid Newsletter.  Here are the specific topics:

  1. New Features and System Enhancements
  2. GoGrid CDN: New Singapore and Paris Points of Presence (POPs)
  3. New Partner GSIs
  4. Preventative Power Maintenance
  5. End-of-Life: CentOS 5.1 w/Apache &  RHEL 5.1 w/Apache operating systems
  6. New CentOS 5.3 & RHEL 5.4 base operating systems
  7. Two New 3rd Party Services to Monitor your GoGrid Servers
  8. Hosting for Haiti

New Features and System Enhancements

The next GoGrid software release is scheduled for Tuesday, February 9, 2010 and includes the following new features and system enhancements:
GoGrid Dedicated Server ordering, provisioning, and support via the portal

We will offer three dedicated server options via the GoGrid portal with pricing starting at only $200/month.  GoGrid Dedicated Servers use the GoGrid IP address space, support power cycling, and are visible in the new List View tab located in the GoGrid portal.  The dedicated servers can be load balanced, connected to cloud storage, and managed via the GoGrid UI, providing a unique solution that combines the flexibility of the cloud with the control of dedicated hardware.
GoGrid Dedicated Servers support the following operating systems: Ubuntu, RedHat Enterprise Linux, Fedora, Debian, CentOS, Windows 2003, and Windows 2008.  Dedicated server hardware configurations and pricing details will be available on the GoGrid wiki the day of the software release.

Edit Load Balancer API Support

The GoGrid API will allow you to add and remove an IP address from an existing load balancer. This means you can add or remove a virtual or dedicated server from an existing load balancer without downtime.  The feature is great for rapidly scaling web and app servers in real time.

List View Tab

The GoGrid portal will contain a new tab called List View. The List View tab displays virtual and dedicated servers, Cloud Storage, and load balancing details, including: host name, IP addresses, operating system type, and storage utilization, in list form.  The list view makes it easier to manage large server deployments using a single convenient view.

New Links

Three new links will be visible in the GoGrid portal.  The new links make accessing the GoGrid Wiki, Forums, and API tool easier.  The links are visible in the Support and My Account tabs.

New Feature Webinar
If you have questions about any of the new features, sign up for a live demo given by the GoGrid Product Team.
Click here to reserve your seat:
Date: Wednesday, February 24, 2010
Time: 1:00 PM – 2:00 PM PST

GoGrid CDN

GoGrid CDN customers that deliver content to Asia and Europe will be happy to learn that we will soon roll out two new Points of Presence (POPs):
Singapore: Along with our POPs in Hong Kong and Tokyo, our new Singapore POP boosts our already high-speed delivery of rich media to and from Asia. This newly installed state-of-the-art hardware supports all of our services including live and on demand Windows Media and Flash (FMS3.5) streaming services, web site acceleration and our industry leading reporting and analytics suite. Activate your account today and discover why more and more leading Asian web properties such as Asian Golf TV, QQ, Pixnet and Ninja Saga all use the GoGrid CDN.
Paris: Already strong in Europe, GoGrid will soon be even stronger with the addition of yet another POP, this one in Paris, France. The new Parisian POP will support all of our whole site delivery services, full Windows Media, Flash (FMS 3.5), and Silverlight streaming services as well as our rock solid live streaming service. Contact us today and learn why top tier European companies have partnered with GoGrid CDN for their European and global content distribution needs.
The Singapore POP will roll out in a couple of weeks and the Paris POP will rollout out in a few months.  Please feel free to contact your Account Manager with any questions.

New Partner GSIs

We have rolled out five new Partner GSIs.  A PartnerGSI is a publicly available MyGSI (GoGrid Server Image) with the partner’s software preinstalled and preconfigured. Many of our partners specialize in internet security, backup, monitoring, web apps, compliance, and application scaling.  Check out our new PartnerGSIs:

  • Gigaspaces
  • Mailsites
  • CohesiveFT
  • Tapin Systems
  • Objectivity

Visit the GoGrid Exchange to learn more.

Preventative Power Maintenance

There will be a preventive maintenance performed on UPS 1, 2, 3 and 4 on 2/01 and 2/02 2010
The maintenance schedule will be completed in 2 phases.

  1. Monday February 1st  – Preventive maintenance performed on UPS 3 and 4. Each unit WILL be put into bypass
  2. Tuesday February 2nd  – Preventive Maintenance of UPS 1 and 2. Each unit WILL be put into bypass

There is no downtime expected during this maintenance schedule.

February 1st 10:00am – 5:00pm and February 2nd 10:00am – 5:00pm
Why: UPS maintenance is required to continue to provide consistent, uninterrupted power to our customers

End-Of-Life Server Images

The below Linux images will be End-of-Life’d effective 02/09/2010:

  • CentOS 5.1 (64-bit) w/ Apache 2.2
  • RHEL 5.1 (64-bit) w/ Apache 2.2

These images will no longer be available in the GoGrid portal for deployment once they are retired. We will continue to support all current Linux base operating systems. If you would like to use the EoL’d images after February 9th you will need to create your own GoGrid Server Image (using the myGSI feature) before February 9th. MyGSI allows you to keep server images in Cloud Storage for future use.  Additional Information about myGSIs can be found here:

You can also find more information about this on this GoGrid Blog post which includes some Frequently Asked Questions about this process:

New Base Operating Systems

We recently rolled out two new Linux base operating systems which are live and available in the GoGrid portal:

  • CentOS 5.3 (32- and 64-bit)
  • RHEL 5.4  (32- and 64-bit)

Two New 3rd Party Services to Monitor Your GoGrid Servers

Monitoring your GoGrid infrastructure is an important task that should not be overlooked. Our Technology Evangelist, Michael Sheehan, recently spent some time analyzing two new 3rd party services that can help you manage and monitor your infrastructure:
Server Density: Monitor CPU load, memory, processes, disk usage, network traffic, Apache, MySQL & Nginx. Keep an eye on your servers and get e-mail, SMS & iPhone alerts when things go wrong.
See the GoGrid blog post about Server Density’s service here:

CloudKick: Easily and efficiently monitor and manage cloud server environments with robust graphing, alert and other tools.
See the GoGrid blog post about CloudKick’s service here:

Hosting for Haiti

With the recent earthquake devastation that crippled the nation of Haiti a couple of weeks ago, the country is struggling to care for the injured, rebuild infrastructure and basically survive as a nation. There has been tremendous outpouring of support from around the world. To that end, GoGrid was among the initial group of internet hosting providers to announce support for Hosting For Haiti, a site where all of us hosting providers have put aside our differences in order to provide release for Haiti. We have made a significant donation to the American Red Cross and encourage you to help out in whatever way you see fit.
More information on Hosting For Haiti can be found at:

Further details are in this GoGrid blog post:

Become a Fan of GoGrid on Facebook and Follow Us on Twitter

If you have photos from an event where you saw GoGrid in action or met with some of our employees, we encourage you to post them to the Fan Page:

We also actively monitor and send out messages via Twitter. You can follow GoGrid on Twitter at:

As always, you can find more information about GoGrid at:

GoGrid Product Site –
GoGrid Blog –
GoGrid Wiki –
GoGrid Forums –

If you have any questions please feel free to contact me directly.

Thank you,

This email was sent out by our VP of Product, Mario Olivarez.

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Michael Sheehan

Michael Sheehan, formerly the Technology Evangelist for GoGrid, is a recognized technology, social media, and cloud computing pundit and blogger who writes regularly about technology news and trends.

One Response to “Newsletter: GoGrid Customer Update – January 2010”

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