Recently some questions were presented related to security of the GoGrid portal, passwords and how GoGrid support handles passwords. We take these matters with utmost priority and consequently have immediately implemented some short and long terms procedures, policies and programmatic fixes to address them.
GoGrid is a secure environment
For starters, I would like to reiterate the fact that the entire GoGrid portal, including the Support chat therein, are 128-bit SSL encrypted. This has been in place since GoGrid was initially launched and a hard-stop requirement when we did launch.
Also, all GoGrid passwords are 1-way hash-encrypted within our databases and have been this way since the public launch of GoGrid.
New Procedures and Password-Recovery Development
In order to rectify this current password security concern, we have implemented the following items (effective immediately): (more…) «GoGrid Password Security Update»